About Us

We work to improve the quality of life for Residents living in Memory Care.

The Family-Resident Council is a dedicated group of family members and legal guardians who work together to improve the quality of care for all Residents living in Memory Care.

In 2018, Virginia added regulation 22VAC40-73-830 under Standards for Licensed Assisted Living Facilities that established a legally recognized “Resident Council”. For those in memory care, a Resident Council becomes, by proxy, a council of family members or legal guardians.

The Council works with the administration to highlight problems or concerns and make recommendations for improvements or resolution of ongoing issues. The council interacts with other family members, staff, and residents to communicate residents’ needs, and can help facilitate desired outcomes or refer family members to outside sources.

The Family-Resident Council also acknowledges the positive contributions of the care-staff by providing tokens of appreciation during the holidays, and random acts of thankfulness throughout the year.


The group meets regularly in person (and by Zoom) to hear about and discuss current concerns and provide administrative responses to previous issues. Management may or may not be included in a portion of the council’s meetings.

Family members and legal guardians are encouraged to participate but are not required to be a part of the Family Council. The Council will advocate for all residents, regardless.



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Barb Cressman

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