Unleashing the Potential of Resident-Family Councils:
Advocacy for the Well-Being of Dementia Residents in Memory Care In 2018, Virginia added regulation…
We work together to improve the quality
of life in Assisted Living Memory Care.
Ask Questions & receive Notifications.
The Family-Resident Council is a dedicated group of family members and legal guardians who work together to improve the quality of life for Residents living in Memory Care.
The Council works with the administration to highlight problems or concerns and make recommendations for improvements or resolution of ongoing issues. The Council interacts with other family members, staff, and residents to communicate residents’ needs, and can help facilitate desired outcomes or refer family members to outside resources.
The Family-Resident Council also acknowledges the positive contributions of the care-staff by providing tokens of appreciation during the holidays, and random acts of thankfulness throughout the year.
The group meets regularly in person (and by Zoom) to hear about and discuss current concerns and provide administrative responses to previous issues. Management may or may not be included in a portion of the Council’s meetings.
Family members and legal guardians are encouraged to participate but are not required to be a part of the Family-Resident Council. The Council will advocate for all residents, regardless.
Family Council:
Barb Cressman
703-300-1983
cressman6.bc@gmail.com
Mona Clark, LNHA, Mobile Administrator
ProMedica Senior Care – Assisted Living Division
(276) 252-3943
Mona.Clark@ProMedica.org
Barb Cressman
703-300-1983
cressman6.bc@gmail.com
General:
Info@FamilyResidentCouncil.com
CARE LINE:
Resident Concerns
(Arden Courts/ProMedica)
(800) 366-1232
REGIONAL:
Derek Loyd, Regional Director of Operations
(864) 395-3777
Derek.Loyd@ProMedica.org
CORPORATE:
Dan Fessler
Vice President, Operations
ProMedica Senior Care | Assisted Living
Cell 267-615-9626
E-Fax 1-800-476-3872
Daniel.Fessler@Promedica.org
Resident Advocacy
Fairfax County Ombudsman:
703-324-7329
https://www.fairfaxcounty.gov/familyservices/older-adults/long-term-care-ombudsman-program
Partner of Department of Social Services
https://www.fairfaxcounty.gov/familyservices/older-adults/adult-protective-services
Education about Resident Rights and Virginia Law helps us ensure the well-being and dignity of our loved ones residing in Memory Care Assisted Living.
The rights and responsibilities of Assisted Living residents are governed by state regulations and are designed to protect the well-being and dignity of residents.
In Virginia, “Memory Care” is considered “Assisted Living”, and falls under the laws that govern Assisted Living facilities.
The purpose of the Family-Resident Council is to work with the administration to improve the quality of life for all residents
Last amended by the State Board of Social Services in August, 2021.
Advocacy for the Well-Being of Dementia Residents in Memory Care In 2018, Virginia added regulation…
The Family Council uses contributions from family members for staff appreciation gifts and staff/resident activities.
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